[Brotaytoechip]

I was the first to call in about the recall and actually made them aware of the recall. So I was placed on the list to contact when they get parts to do the recall. Obviously I was the first on the list. I was told BMW was not allowing the parts to be ordered till March 1st. I got a call March 2nd that they have the part and to schedule my bike in for service. My bike goes in to have the recall done next Tuesday but they won't get to it till next Wednesday.

Yeah I called the local dealer here in Jan when I found out about it. They had no idea, but apparently they aren’t ordering until they have the bike sitting at the shop. Sucks because that wastes weeks, but whatever. I don’t have much to choose from here so I’ll have to deal. Good luck bro!

 

[Ravenbravo]

Yeah I called the local dealer here in Jan when I found out about it. They had no idea, but apparently they aren’t ordering until they have the bike sitting at the shop. Sucks because that wastes weeks, but whatever. I don’t have much to choose from here so I’ll have to deal. Good luck bro!

That there is a crappy dealer. Why would they even want the bike just sitting there taking up space? Or will they just put it outside out of the way? All they have to do is order parts off your VIN number.
My dealer orders the parts for recalls then calls me when they are in, then I make Appt. Thats the way is should be done.

 

[Brotaytoechip]

Has anybody ever taken a track bike in for a recall? Specifically this one where they’re going to put in a new camshaft. Just wondering if I should put all the lights and original bodywork on? Major PITA this recall is.

 

[BMW_388]

Has anybody ever taken a track bike in for a recall? Specifically this one where they’re going to put in a new camshaft. Just wondering if I should put all the lights and original bodywork on? Major PITA this recall is.

This is purely based on the Dealer GM and the Service Manager. If they are cool with just saying, hey its the BMW S1000RR we sold and put out the door, and you return to get some XYZ work done to it, then the work is done and you are happy and gone. IF, and I mean there are many of these jerks out there, you go in there and they ( SA, GM, SM ) see all that 'race' hardware on the bike, they can take pics and send to BMWAG for request of warranty denied. Its just the way some people are. Make life hard for others. Plus then you have to pay out of pocket for the repair if you really get it done at that point.

So how well do you know your people at the dealership is the deal on this.

Lets look at this recall also. The intake camshaft is found to be defective on certain VIN of engines build / installed. Guy, the recall covers if you blow the engine. There is no STOP RIDE and they sent you a certified letter that says we are warning you that if you do not bring that bike into the dealer by XYZ date, BMWAG will not be responsible for the repairs of a blown engine. So, if you keep riding the bike and you dont want to deal with the recall, it is good for unlimited miles and time of the bike. The next owner at 50,000 miles can get this recall done if you never do and sell it.

I have not had the oil cooler done on my 2020 still today and it is 10,650 miles of dirt and sand all in it. I have oil cooler guard so I have no worry about a rock into it, but I will put 25000 miles on that bike before I go in there to the dealer to get me a nice shiny new oil cooler.

That camshaft recall was found by an endurance team running the bike at 10000 plus RPM in a test for what the bike does in 100 laps. Are you really running the engine at 10000 plus for even 30 to 50 laps and need to worry about the wear and tear of the rocker arm to camshaft issue? I sure dont riding on the street and making 5-10 track days a year. 10000 plus RPM is an amazing amount of RPM needed to cause this issue to arise.

 

[Brotaytoechip]

This is purely based on the Dealer GM and the Service Manager. If they are cool with just saying, hey its the BMW S1000RR we sold and put out the door, and you return to get some XYZ work done to it, then the work is done and you are happy and gone. IF, and I mean there are many of these jerks out there, you go in there and they ( SA, GM, SM ) see all that 'race' hardware on the bike, they can take pics and send to BMWAG for request of warranty denied. Its just the way some people are. Make life hard for others. Plus then you have to pay out of pocket for the repair if you really get it done at that point.

So how well do you know your people at the dealership is the deal on this.

Lets look at this recall also. The intake camshaft is found to be defective on certain VIN of engines build / installed. Guy, the recall covers if you blow the engine. There is no STOP RIDE and they sent you a certified letter that says we are warning you that if you do not bring that bike into the dealer by XYZ date, BMWAG will not be responsible for the repairs of a blown engine. So, if you keep riding the bike and you dont want to deal with the recall, it is good for unlimited miles and time of the bike. The next owner at 50,000 miles can get this recall done if you never do and sell it.

I have not had the oil cooler done on my 2020 still today and it is 10,650 miles of dirt and sand all in it. I have oil cooler guard so I have no worry about a rock into it, but I will put 25000 miles on that bike before I go in there to the dealer to get me a nice shiny new oil cooler.

That camshaft recall was found by an endurance team running the bike at 10000 plus RPM in a test for what the bike does in 100 laps. Are you really running the engine at 10000 plus for even 30 to 50 laps and need to worry about the wear and tear of the rocker arm to camshaft issue? I sure dont riding on the street and making 5-10 track days a year. 10000 plus RPM is an amazing amount of RPM needed to cause this issue to arise.

Yeah, the SM already mentioned over the phone that BMW is “paying for a 2 hour job, which means it will take 7.” I have a track day in April then I’ll throw on the lights and old body work. I’d rather not deal with a potential top end issue if I don’t have to. He also said they’re supposed to inspect the rocker arms per the bulletin….

Edit: I also called the dealer who I purchased it from. They already ordered the parts at least without me having to drop the bike off while waiting. The local dealer wouldn’t even order the bike back in 2021, so that should have been a huge red flag. Had to go 100+ miles to get the bike.

 

[Evan]

How long did it take for them to get parts? Did you leave your bike there the whole time? My dealer won’t order until I leave the bike there and they’re telling me that it may be 45 days…. Crazy

None of this sounds right. My dealer ran my VIN over the phone and ordered the parts immediately back in Feb. Parts were supposed to be available starting in March, but mine arrived earlier than that (12 days ago). Repair took 1 and a half days.

I’d imagine parts are readily available by now…

EDIT: just saw your later post. Glad you got it resolved, even if it means a 100+ mile trek.

 

[zx10guy]

Update.

The tow company just picked up my bike and it's on its way to the dealer. The company BMW sent does nothing but motorcycle towing. While he didn't have a wheel chock, he had specific handlebar straps that had cups which the handlebar fitted into. His vehicle is a pickup with one of those extending platforms which the bike is strapped to. All in all, I'm pretty pleased with my experience with BMW Roadside. Along the way, I was getting text messages providing updates on the tow. The tow operator called me to give me updates on his ETA. And BMW Roadside called me after they got notification my bike was biked up to confirm.

Also, it was nice they sent this guy as he's also a motorcycle enthusiast and has road raced.

We'll see how soon I'll be getting my bike back now and how good the Uber perk is with Roadside.

All in all, I set up the appointment for 8AM pickup and he was here at 8:46.

 

[zx10guy]

Another update.

Got a call from the dealer. The recall is done. She said my bike definitely needed the intake cam replaced. Didn't get into asking how they determined that. Unfortunately, she said they have to get back into the motor as the valve cover gasket failed. So they have to replace it. Hopefully they'll be done soon. When I talk to them next or when I go in to pick up my bike, I'll ask them for more clarification as to what they saw with the intake cam. She also mentioned it didn't rise to "level 4" where the rockers needed to be replaced. I think she said something about my repair being at a "level 2".

 

[Bo3liwe]

Hello
Is there a site where we can check if there's a recall for my bike

 

[Brotaytoechip]

Hello
Is there a site where we can check if there's a recall for my bike

First post on pg. 2 . I had to us the UK site because the US one does not have a recall search:

https://www.bmw-motorrad.co.uk/en/service/recall-lookup.html

 

[Bo3liwe]

First post on pg. 2 . I had to us the UK site because the US one does not have a recall search:

https://www.bmw-motorrad.co.uk/en/service/recall-lookup.html

Thank you for replying to me ,
My bike Imported from Europe When I put the chassis number it becomes clear to me that there is no recall on it

 

[bennymx]

Alternatively, send me your vin and ill check.

 

[zx10guy]

Just brought back my bike from the dealer. Felt weird riding it since I haven't ridden it for about 3 months now. Service writer said they're billing BMW about $3500 for this repair which was just to replace the intake camshaft. Not sure if I heard her correctly, but I think she said they're billing BMW about $1000 or the valve cover gasket repair. So BMW is really getting hit in the wallet with this recall. Talked to the tech that did the work on my bike and said the followers/actuators were good. Said my situation is the best scenario where it only required the replacement of the camshaft. He did not some slight wear on the camshaft but nothing that would raise any concerns at the moment.

 

[cjc]

Ouch! BMW replaced my engine under warranty and the dealer told me it was about $12k (unclear to me if that included labor).

 

[zx10guy]

Yes. And just think how much more the recall bill to BMW would have been if the tech had to do more valve train work.

 

[BMW_388]

Ouch! BMW replaced my engine under warranty and the dealer told me it was about $12k (unclear to me if that included labor).

The engine is 12K from BMW Motorrad.