I purchased the OBDLink MX+ and the Motoscan Professional. I was able to reset the warning light but have been unable to reset the service date or mileage. My bike is a 2016 S1000RR.
I was getting this message when connecting to the OBDLink app. (pic 1)

When connecting to the MotoScan App I’ve got this message. (pic 2)

I contacted the MotoScan developer and was told that app is not fully functional with 2016 or earlier S1000RR's.

This was news to me but MotoScan developer also replied they hoped to have a bug fix out this week. Has anyone else have experience with this?

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I have a 2016 and the OBDLink LX (bluetooth), and Motoscan Pro, but I have to use my old phone (HTC) as my Nokia 6.1 wont keep a bluetooth connection.

I think its something to do with the bluetooth version running on newer phones.

I got the same as your first picture with my nokia, switched to old phone it worked fine - I had to reset my bikes system date as it defaulted to 2000 after a new battery. With my old phone I can also activate the ABS valve when totally draining and replacing brake fluid.

So I think its the OBDLink which has the bluetooth isssue, not Motoscan app.

That thought was never crossed my mind regarding the bluetoothbut I am using an older Samsung Galaxy J3a. Wladimer from MotoScan did reply that V.61 would be out this week to fix a bug with pre 17 S1000rr's. I also created a ticket with OBDLink for their app but I haven't heard back. I did order another BMW cable thinking that might be it but I received that today with the same result.

HTC One m9 is bluetooth 4.1
Nokia 6.1 is bluetooth 5

your Samsung Galaxy J3a is bluetooth 4.0/4.1

so yeah, dunno what to try next...

googling I found the OBDLink forum, and it seems to imply that it has issues with a 6 digit bluetooth paring code which is used on later Android versions?

https://www.scantool.net/forum/index...&topic=15969.0

I'm going to check the firmware version of mine tonight when I get home. from that forum:

So my Nokia paired to the LX, upgraded firmware to 4.5.2, turned it all off, re-paired no worries, but it was the 6 digit pair code.

Then can't communicate with bike, but can communicate with LX.

old phone still communicates fine. So I reckon it's an issue with Bluetooth version.

Sent by shoephone via Tapatoe

Upon re-pairing the phone I did have a six digit code and had the same result.

I did get this back today from OBDLink Tech Support:

"The OBDLink app, by default, only connects to OBD-II (emissions related) data. Motorcycles are not required to be OBD compliant. I believe the OBDLink app will not connect to your specific motorcycle."
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