communication, communication, and communication. I'll pay a little more if I know I can get something fast and am updated every step of the way.
having something in stock is honestly a factor as well.
I'd say an additional factor is a vendor's willingness to accomodate special or custom requests. If a vendor goes the extra mile for me, they have my business in the future, even if someone else is selling for a little cheaper.
2012 S1000RR, sapphire black, DTC and HEATED GRIPS
2014 Ducati Multistrada Granturismo
2011 Ducati Monster 796 ABS
2000 Ducati ST4 (sold)
2010 S1000RR (sold)
2007 F800S (sold)